Frequently Asked Questions
Everything you need to know about our vintage and bespoke audio gear.
How do you ensure the quality of vintage gear?
Every piece of equipment undergoes a rigorous multi-point inspection and servicing by our in-house technicians to ensure it meets original factory specifications before listing.
Do you offer international shipping for heavy studio equipment?
Yes, we ship worldwide using specialized, high-protection packaging and crating. Shipping costs are calculated at checkout based on weight and destination.
What is your return policy for electronic components?
We offer a 14-day return window for most items. The product must be returned in its original condition with all included accessories and documentation.
Does my purchase come with a warranty?
Most of our serviced vintage gear comes with a 3-month or 6-month functional warranty, unless otherwise stated in the specific product description.
Can I request a specific modification for a synthesizer or effect unit?
Our workshop team specializes in custom modifications. Please contact our support team before purchasing to discuss technical feasibility and additional costs.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and bank transfers. For high-value studio installations, we can also discuss structured payment plans.